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| What
is your Service Area? |
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Rent
Solutions manages properties
throughout the Tampa Bay
area and currently service
Hillsborough, Pinellas
and Pasco Counties. |
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| How
do renters find out about you? |
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We
use various traffic sources,
which includes internet
marketing, search engine
placement, print advertising,
direct mail and word of
mouth. |
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| How
does Rent Solutions Property
Services market vacancies? |
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With
a vast referral network,
print, web, lead management
and extensive use of other
media, we utilize many
creative ways to market
every property. Learn
More |
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| How
long does it take to find a
tenant? |
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We
can typically rent most
listings in 7 to 21 days
depending on the following
factors: |
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The
condition of the
home/rental |
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The
rental price in
relation to surrounding
market rents |
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Showing
availability |
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| How
is the Rental Rate determined? |
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Rent
Solutions agent can recommend
an appropriate competitive
price based on MLS rental
statistics and our database
of listings within the
surrounding geographic
area. The final decision
for the rent is made by
the Owner. |
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| How
much security deposit do you
charge the tenant? |
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We
charge a minimum of one
month’s rent as
a deposit. Some applicants
will not qualify on just
a one month (equivalent)
deposit, and therefore
we will require a larger
deposit because of the
applicant’s past
or current information.
Ultimately, the Property Owner has final
say on what to accept
as a Security Deposit. |
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| Should
the property be listed on MLS
under rentals? |
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If
the property is not already
listed in MLS as a rental,
we strongly suggested
you allow Rent Solutions
to list the property in
MLS to achieve the most
exposure possible. |
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| Do
I need to provide photos of
my property? |
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Photos
can be included in your
listing at no additional
charge. If the property
is currently listed in
MLS we can pull the pictures
directly from your listing.
If the property is not
listed on MLS you can
provide us with the photos.
We recommend a minimum
of four and a maximum
of ten. These photos can
be exterior pictures of
the property, floor plans,
interior shots, etc. |
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| Can
I keep my property for listed
sale while the property is listed
for rent? |
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Yes.
Our Listing Contract is
a nonexclusive contract.
You only pay us if we
provide a tenant. |
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| Can
I keep my property for listed
sale while there is a tenant
living there? |
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Yes,
however, any sale would
be subject to the terms
of the lease signed with
the tenant. Any special
provisions or considerations
such as, being able to
show the property to prospective
buyers, will have to be
worked out in advance
with the tenant. We also
recommend any special
provisions be put in writing
and made a part of the
lease. |
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| Can
I keep my property for listed
sale while the property is listed
for rent? |
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If
the property is on an
electronic lockbox, we
can use our lockbox code
for entry. If the property
is on a combination lockbox,
you will need to provide
us with instructions for
showing and gaining access.
If the property is not
on lockbox, you will need
to provide us with 2 copies
of keys to the property. |
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| How
do I change or update the information
on my property listing? |
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Contact
the Rent Solutions agent
that listed the property.
They will make the changes
and notify the appropriate
staff members. |
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| Can
Rent Solutions Property Services
sell my rental house, condo
or apartment? |
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Absolutely!
Our offices are located
within the Keller Williams
office in South Tampa,
where we have direct access
to some of the area’s
top Real Estate Sales
Specialists. In addition,
as a member of the local
Board of Realtors, our
listings are featured
in the Multiple Listing
Service (MLS) where all
the member real estate
professionals readily
find the information they
need for their customers.
Thousands of local Realtors
have access to our listings
and can show our properties,
through the use of lock
boxes. All showings are
scheduled and tracked
online, and comprehensive
showing reporting is made
available to the property
owners. |
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| How
much rent can I get for my house/condo/duplex/apartment? |
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Rental
rates are directly related
to competing units in
the immediate area. |
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We
will be glad to assist
with this very important
question via phone (813)
579-5597 our online Management
Inquiry Form.
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| What
is the cost/fee structure? |
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The
cost will be determined
by the service selected
by the Owner: |
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Level
1:
We Find the Tenant
– 50% of the
1st months rent |
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Level
2:
We Find and Lease
the Tenant –
1 full months rent |
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Level
1:
Property Management
– Tenant Placement
Fee of 1 full months
rent plus a 10%
monthly Management
Fee |
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| Does
an owner have to accept pets? |
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No. |
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Our
Property Investment Manager
can give you more complete
information about what
competing properties may
or may not allow as well
as special terms that
we may wish to add to
any lease where a pet
is involved. |
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| How
does Rent Solutions Property
Services screen prospective
residents? |
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For
our Level 1 Referral Only
service: We provide the
tenant with the rental
guidelines that are acceptable
to you. You do the screening
and qualifying and you
make the decision. |
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For
Level 2 and 3 Service:
Rent Solutions screens
every applicant thoroughly
to minimize tenant problems.
A comprehensive report
is run which includes: |
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Credit
history |
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National
criminal background
check |
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National
eviction search
and residence history |
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Employment
history and verification |
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In
addition, we verify income
of at least 3 times the
rental rate. The entire
report is thoroughly reviewed
and qualified by the Property
Manager. |
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| What
happens if the tenant pays the
rent late? |
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We
take the payment of rent
very serious. A tenant
paying the rent late will
have immediate and swift
action. |
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Our
leases are specifically
written so that the tenant’s
rent is due on the 1st
so that our owners are
consistently paid on time.
The problem with a generic
lease, internet downloaded
lease or the leases used
by many property managers,
is that they give a 5
to 7 day grace period,
then the rent is late,
which allows too much
time to pass for you to
get your money. We expect
the tenant’s rent
on time. (The grace period
is the 30 days before
the 1st.) |
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If
we don’t receive
the rent on time, the
tenant will be contacted
via phone and/or email
regarding their rent.
If no action is taken
by the tenant to pay after
our contact, the tenant
will receive a 3 day notice. |
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As
per Florida law, this
is the first action a
property manager/owner
must take prior to evicting.
The 3 day notice gives
the tenant written notice
that rent must be paid
in 3 business days or
further action will be
taken. |
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| What
happens if the tenant does not
pay their rent? |
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Most
of the time, the payment
is made. Upon the expiring
of the 3 day notice, we
make one final attempt
in contacting the tenant.
If no immediate payment
is made, we contact the
owner and discuss whether
to immediately file the
eviction paperwork or
allow additional time. |
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| What
happens if the tenant must be
evicted? |
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Our
track record has been
excellent after placing
thousands of tenants throughout
the years. We pride ourselves
in selecting the right
tenants. |
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Although
an eviction is a rare
occurrence, we will handle
the process for you through
our legal resources and
prosecute the tenant to
the fullest extent of
the law and in the quickest
manner possible. Placing
a quality paying tenant
as soon as possible is
the main focus. |
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| How
long does an eviction typically
take in the the Tampa Bay Area?
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Typically
an eviction in the Tamp[a
Bay Area takes 35-55 days.
Several factors could
possibly delay the eviction
such as: the tenant disputes
the eviction or a delay
in the court process (i.e.
December holiday season,
a particular county court’s
schedule). All properties/evictions
are different, contact
us with questions on how
we handle evictions and
/ or if you need us to
recommend you to a good
local real estate/eviction
attorney. |
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| How
much does a typical eviction
cost? |
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From
our experience, generally
an eviction using one
of our attorneys will
typically cost between
$450 and $750 (assuming
the court proceedings
are not long and drawn
out). Because we give
our attorney other real
estate related services
(i.e. closings, lease
preparation, etc.) and
have them on a large retainer,
we are able to pass along
the savings to our owners.
If you managed the property
yourself and had to evict
a tenant, most attorneys
will charge you $900 and
up. |
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| What
if a tenant does extensive damage
to my property? |
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With
a quality tenant and walkthroughs,
malicious damage is rarely
a problem. In the event
a tenant does damage to
the property, we get the
house back in rent ready
condition as quickly as
possible and re-leased.
Once we are clear about
the cost of the damage
we assist you with obtaining
judgments, filing complaints/collections
if appropriate, and collecting
on the judgment. |
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| What
are Rent Solutions Property
Services Collection Procedures? |
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All
rents are due on the 1st
of the month and are late
on the 5th. |
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First
notices are given on the
5th. Three day notices
are posted on the 10th. |
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Court
cases are initiated against
all delinquent residents
on the 15th. |
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We
work directly with a specialized
real estate attorney that
handles evictions efficiently.
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| When
does an owner get his/her check? |
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We
disburse funds once each
month. |
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Owners
are mailed checks on the
15th of each month. |
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Direct
deposit is available to
banks in the local area. |
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Monthly
statements are emailed
or mailed to property
owners at this time. |
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| Who
holds the Security Deposit(s)?
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Florida
Statutes require that
security deposits be held
separately from other
funds. Rent Solutions
Property Management holds
security deposits in a
unique escrow bank account. |
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Security
deposits are disbursed
only when a tenant vacates
a residence and may only
be disbursed to either
the tenant or the property
owner. |
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| How
can I get more information? |
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We'll
gladly provide a free
rental appraisal of your
property or more information
about our services: |
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| How
is maintenance handled? |
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We
are on call 24/7 to handle
emergencies. Non-emergency
repairs are assessed and
handled in a timely manner. |
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We
look after each property,
handle all maintenance
and repairs in the best
interest of the owner. |
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We
take all maintenance problems
at heart and will work
to correct them as quickly
as possible. |
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